External Consultants in Service Industry

The hospitality industry is essential in the current business world. Top hospitality management requires the help of external consultants to ensure the growth of the industry. They enquire about the business strategies to implement and evaluate designs that will improve customer satisfaction from the consultants. Also, external consultants offer marketing strategies and suggest software tools to market the facility to ensure that the business attracts more customers and can compete favorably; thus, the consultant offers cheaper to source services than perform from in-house employees.

Accountancy needs to keep up to date with technological advances to respond to market conditions and clients’ needs. An external consultancy will enable accounting professionals to respond to strategic and technical planning by examining current issues affecting the industry and developing a training culture for the employees’ organization on the market’s technological advances (Case 9.1 120). The consultant may offer advisory on Automated Machine Technology installation to enable shifting from the traditional service model to self-service by the customer, hence acting as a coach to the financial industry.

A health care facility requires a revenue cycle consultant for it to function efficiently. For a healthcare facility to work efficiently, it requires a well-managed revenue cycle (Wye et al.). Health care facilities ensure that health workers run their work efficiently due to the availability of equipment necessary in a facility, which is present due to managed revenue. An external consultant works to facilitate the acceleration of payments significantly and make considerable savings for future crises. The consultant may offer advisory to the facility top managers on the development strategies, and customer satisfaction will also attract more clients to the facility, focusing on the key competencies.

Work cited

Case Study.9.1, 120 Boomer Consulting,Inc

Wye, L. et al. “What Do External Consultants From Private And Not-For-Profit Companies Offer Healthcare Commissioners? A Qualitative Study Of Knowledge Exchange”. BMJ Open, vol 5, no. 2, 2015, pp. e006558-e006558. BMJ, doi:10.1136/bmjopen-2014-006558. Accessed 20 Oct 2020.