Customers can cancel their order before a writer is assigned, and they will receive a full refund credited to their account on the website or their bank account. Once a writer has been assigned to the order, the customer cannot cancel the order, and if the order is delayed, the funds deposited by the customer will be added to their account balance and are not refundable.

If the order is delivered late, the customer can claim Time Delivery Difference Compensation, calculated based on the initial deadline and time of delay. However, compensation cannot be provided if the delay is due to the customer’s actions, such as a delay in payment or submission of required materials, or if the delay is due to issues on the customer’s end, such as internet or system failures.

If the customer is not satisfied with the quality of the work, they can claim compensation, which will be validated by the Quality Assurance Team. However, compensation cannot be requested for a bad grade, and the company’s drafts should only be used for reference purposes. If plagiarism is claimed, only a Turnitin report is acceptable.

Refunds will be processed within seven days of confirmation, and the company is not responsible for any bank transfer fees or delays. Refunds will only be processed through the original mode of payment.

30 Days Money Back Guarantee:

Customers can request a full reimbursement if the company fails to deliver the paper in a timely manner and according to the specified requirements. The request can be made by contacting the support team via phone or live chat within 30 days of the written notice. Subscription and recurring payment packages are not available at our service.