Healing Hands Hospital Goals on Technology

In the last report, the emerging technologies featured as one of the areas with the potential to improve. Fortunately, the financially positioned position of Healing Hands Hospital is suitable to adapt to the technological changes that would improve the delivery of healthcare services. Also, it is imperative to insist that technology has become an inseparable component of healthcare delivery, and it is likely to enhance patient-centered accountable care and integrated models. Healing Hands Hospital needs to procure the latest computer and ICT systems, train the staff on the use of the technology and compliance with the law, and inform the public about the existence of a new information system.

The first goal entails the procurement of the latest computer and information technology systems. Such include computers and periphery healthcare components, servers, electronic health records, and communication tools. The traditional procurement team may carry out the work, but making sure that the components procured are up to date as per HITECH act recommendations. Most staff who will partake in the use of the technology will require prior training. Improving technology for the hospital would improve healthcare delivery and make the hospital competitive. For instance, the EHRs provide valuable information concerning a patient’s medical history and data about clinical research (Evans, 2016). Therefore, they are likely to improve the medical knowledge of health professionals in Healing Hands Hospital, making them competitive in the market and the patients’ preference in the future. The cost of purchase and operation depends on the type and amount of equipment bought, but from recent case studies, the initial purchase is no more than $100,1000.


Training staff is the immediate goal after the procurement of the appropriate technology. Notably, most of the Healing Hands Hospital staff are used to traditional healthcare delivery, which is less integrated with the latest or barely any technology. Therefore, maximum use and utility of the first goal require staff who are up-to-speed with the latest technologies. Affected staff should be the priority for the training. The hospital may facilitate the training using funds allocated for training, or research and development. According to the Association of Talent Development, the cost of training one staff is about $1,252 (ATD, 2016). Notably, such training is easy to undertake since staff may attend short courses on the use or servicing of the equipment. In the market, that would bland the Healing Hands Hospital as a benchmark or the reference frame of healthcare technology in the community. Overall, appropriate technology and qualified staff would improve the quality of health care and attract more customers making Healing Hands Hospital, the hospital of choice in the community or region.

Additionally, the management will ensure that all staff is aware of regulations and legislation concerning the use of healthcare technologies and that the community is informed about the existence of the various ICT and computer systems. The use of computer and ICT systems is accompanied by privacy issues that are critical in the United States. Therefore, Healing Hands Hospital management will organize internal and external training for the regulations for all relevant technologies. Mainly, the training will concern privacy and data security, to maintain integrity for patient’s health information. For this goal, all staff will be engaged. Also, all customers require information concerning the new handling of their information and its implication. This exercise is feasible through workshops, which will be organized by the training department, and budgeted by the budgetary committee. Overall, the hospital will be up-to-date with the appropriate technologies, trained staff who are compliant with the law.


ATD. (2016). ATD Releases 2016 State of the Industry Report. Retrieved 11 May 2020, from https://www.td.org/insights/atd-releases-2016-state-of-the-industry-report

Evans, R. (2016). Electronic Health Records: Then, Now, and in the Future. Yearbook Of Medical Informatics, 25(S 01), S48-S61. doi: 10.15265/iys-2016-s006